Common Support Topics
Login Problem
Check your Agent ID and password. Make sure Caps Lock is off. Contact support if the issue persists.
Payment Issue
If payment completed but the account is not activated, wait 10 minutes and refresh. If still inactive, send a screenshot to admin.
Command Not Working
Check the syntax with HELP. Verify your active subscription with the SUB command. Some commands require an upgraded plan.
Account Activation
New accounts are activated manually by admin. Contact us via WhatsApp with your registration details.
Mobile / Browser Issue
Terminal not loading? Try Chrome, clear your cache, or switch to a desktop device.
When Contacting Support, Please Provide
- Your Agent ID
- Screenshot of the issue
- Detailed description
- Browser and device name